As part of our ongoing quest to make TERA a great online gaming experience, we've opened TERA Answers, a site designed to help find solutions to your questions about the game, technical support issues, billing questions, and everything else in the world of TERA.
If you've visited our forums lately, you were bound to see a thread requesting roleplay support. We've been listening to the roleplay community and are excited to announce that we will be providing a PvE roleplay server named "Celestial Hills" for early character creation and open beta.
Many of you -- our earliest-adopter fans -- experienced problems with our online store in the last 24 hours, for which we are sorry. If you read our previous update you will have learned that a mission-critical ecommerce system failed and the backup system didn't come online -- not exactly the most shining moment for our young company. This problem not only knocked out our store, but those of several other major game companies too, since we all utilize the same e-commerce provider for our online storefronts. Bad news!
The good news is that these systems are now back online after the provider's largest response effort in six years, and in the event you'd like to take the plunge, it is possible to use the online store to get TERA just in time for this weekend's second closed beta test event.
Boy oh boy, it seems like trouble comes knocking just when things most need to go right. TERA's second closed beta event starts in just a couple of hours (Friday, February 24 at noon PST), and our online store won't finalize purchases of TERA to player accounts—what gives?!?
"Massive" is the defining element of an MMO. It is by far the best part of the genre and what makes an MMO so engaging. It is also what makes designing an MMO so damn hard. When thousands of players converge on your world, your design is put to the test. Continue on to read more about Vekas and a quick blog about the latest patch.
We're one week away from TERA's second closed beta test, which means it's time to announce details about the event! We have increased the level cap to 27, added a new PvP server, and provided another character slot per server. Here are some at-a-glance facts about the event.
Hail! After emerging from your 60-hour TERA bender, you may have noticed that we added two new sections to the website: the Veteran's Guide and Dungeon Guide. I wanted to give these new sections some love in our blog because they are important features that will help you get into the action quickly—or get you out of a tight spot.