The Brokerage

You’re back in town after a weekend of running instances. You now have 12 Fine Acrimonious Cruxes—more than you will ever use. Guess what? Almost everything you have is worth something to someone. This guide explains how to use TERA’s trade brokers to get the most for your loot, as well as get the loot you most need.

What’s a Trade Broker?

Every town or city has at least one trade broker, but all of them are linked together. This network of Brokerages lets you list your items for sale to everyone on your server, or search for and buy items listed by other players, even when those players aren't online. Trade brokers hold items that you list for up to seven days, and hold onto payments for items that have sold until you collect your money.

Finding a Broker

Major cities always have several trade brokers, usually right near a banker. You can find them in larger towns as well, making it much easier to check on your listings while out adventuring. Look for the megaphone icon on your mini-map to find exactly where the broker is hanging out.

Using the Brokerage

Talk to the broker to view the Brokerage. The first tab is the Search Item tab, where you’ll do most of your purchasing. If you just want to browse, you can select a category from the list on the left or hit the Search button to see everything there is.

TERA Brokerage Search

Searching the Brokerage

Of course, “everything” is a pretty broad search. Luckily, there are many ways to narrow it down and find just what you need. Let’s look at the fields across the top of the window.

  • Lvl: These boxes let you specify a minimum and maximum required character level for items in your search.
  • Only negotiable items: This checkbox filters out items whose owners aren’t online for you to bargain with (more on that later).
  • Rarity: This dropdown sets the minimum rarity of the item to find: common (white), uncommon (green), rare (blue), and superior (gold).
  • Any/Exact phrase: This dropdown tells the Brokerage to look for any of your keywords in any order, or search for “exactly” the term you specified.
  • Smart Search: This button lists preset filters you can apply, such as “Better than my equipped weapon,” or only superior gear from a specific dungeon.
  • Advanced Search: This button offers a dozen more filter properties, such as tier level, item level, enchantability, and price range.
  • Keyword: This box lets you type in specific words for your search, such as “krysteel” or “scroll.” You can even control-click an item in your Inventory to place its name in the box.
  • Search: This button runs your search through the Brokerage and updates your results.
  • Reset: Use this button to clear all of your filters.

TERA Advanced Brokerage Search

To change the sort order of your results, click the Sort by dropdown and select a category. You can also click on most of the column headers to change the sort order based on that column. Clicking the Asking Price or Buy Now headers also toggles between the best overall lot price and the best individual price per item.

Buying Listed Items

Once you find what you want, you can click the Buy now button to purchase the item immediately. You’ll pay the Buy Now price, which includes a ten percent fee for the Brokerage.

If you don’t like the Buy Now price, you can try to get a better deal, as long as the selling player is online. To do this, use the Make Offer button to bid a lower price (all the way down to half the asking price). The other player will then get a message wherever they are. If they accept your bid, you get the item. If not, you can always make a higher bid. Not everyone’s willing to cut their price, but it can be worth trying, especially when the market has changed since the seller posted the item, and the asking price is considerably higher than comparable items.

When you’re done buying stuff, go to the Brokered Purchases tab and click one of the Collect buttons to get your items. The Mail scroll icon will also appear next to your compass when you have items to pick up to remind you that your stuff is waiting for you.

Selling Through the Brokerage

First, you need to know what you can sell. You can’t list items bound to you or your account on the Brokerage, and most of the time you can’t sell quest-related items. Check the item’s tooltip. If it says “Cannot trade” in the description, you can’t sell it through the Brokerage. Anything else can go on the market.

TERA Brokerage Tooltips

Before you put things on the Brokerage, it’s a good idea to check the market history and current trends. The Recent History tab lists the most recent sales, which is handy when you’re deciding how to price your stuff. You can also use the Search tab to see what’s on the market currently and how players are pricing things. This is when control-clicking the item you want to sell comes in handy.

With market info in hand, you can price your items according to the results you want: price low for faster sales and price high if you have a hot commodity or are willing to wait a while for the right buyer to come around.

Once you’re ready to sell, go to the Your Listings tab. Right-click on an item in your Inventory that you want to sell to open up the Price and Quantity window. If you have a stack of items but only want to sell a few, shift-right-click the stack to set both the price and quantity to sell.

TERA Selling on the Brokerage

The Price and Quantity window shows the minimum price that the item you want to list has ever sold for on the Brokerage as well as the current average price. The entry box below these numbers allows you to set the price for your item (Note: this will be the price per item if you’re selling a stack, not a total price for the entire stack). This entry box will already contain a starting value if the Brokerage has sale data on the item. The starting price will equal the minimum price data, which is the lowest price that the item has ever sold for, and may not reflect current market sales. So, as we said, you may want to check the market before posting.

Once you set the price and click OK, the broker will take the item from your Inventory and post it in the Brokerage, where it will stay for seven days or until a buyer is found. Items that don’t sell within seven days will be returned to you through the parcel post service, but you will not get your deposit back.

Brokerage Fees

When you list items on the Brokerage, you pay a listing fee equal to five percent of your asking price, unless you’re an elite player (who pays no listing fees). You will not get that fee back, even if the item sells. If at any time you decide you no longer want to sell a given item, you can remove it from the Brokerage by clicking the Remove Listing button. You still lose your listing fee, however.

When something you listed sells, you’ll see a message in your chat window and the Mail Scroll icon will appear and flash by your compass to remind you. Go to the Brokered Sales tab at any Brokerage to collect the proceeds.

Scams and Trade Fraud

TERA’s Brokerage is designed to be secure, reliable, and fair. Items and money remain in the system’s control at all times (in escrow), never changing hands until you agree to a purchase or sale.

However, that doesn’t mean that some players won’t try to scam unwary players out of their hard-fought-for gold. There is a fine line between “playing the market” by selling a hot commodity for huge amounts of gold before supply catches up with demand, and just plain scamming newbies out of their gold reserves by purchasing items from nearby vendors for ten silver and posting them on the Brokerage for ten gold.

Only you can say what you want to pay for the convenience of getting an item quickly from the Brokerage, though. It might be worth paying a small “finder’s fee” to get an item that’s only available from a city merchant (dye for example), when you’re stuck out in a small town. After all, it will cost you ten silver just to fly to the city so you can find that merchant.

If you think a player is trying to gouge you with high prices, however, your first line of defense is the Brokerage search function. You might want to look several pages deep to get more data, especially if you notice that a single player has posted one piece of verdigris 50 times at a price of one gold each, thus clogging up the search window. Also, don’t be afraid to ask in chat if you’re unsure about a deal. If you’re in a guild, try guild chat. This should limit the number of snarky responses you receive. Beyond that, you can look for online sources that list vendor items and where you can purchase them.

Unfortunately, there is nothing En Masse can do if you fall prey to one of these scams. There is nothing in the rules of conduct that says players cannot set outrageous prices for items in the Brokerage. Consider it a ten-gold lesson you won’t soon forget. However, If someone asks you to do something unusual (complete a trade outside the Brokerage, broker an item on their behalf, etc.), be suspicious. Ask around if anyone has had dealings with that player, and if people think the deal is legitimate. If a trade rises to the level of fraudulent behavior, then you might have reason to contact En Masse Support. Just remember: If it smells fishy, assume it is. If it looks too good to be true, it probably is.

The Brokerage is the easiest, safest way to buy or sell items in TERA. Used properly, the Brokerage will keep you in gold and gear for as long as you play.

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