In preparation for our upcoming TERA PC server merge, we’ve sent eight (8) Additional Character Slot items to every active account. This deliver takes the form of individual items in your Item Claim, and each Additional Character Slot must be transferred to the inventory of an active character before use.
As discussed in our Server Merge FAQ, we highly recommend that you use these slots on the server where you have the most characters, to increase your available character slots on one of the merging servers as close to the maximum of 20 as you can. The servers being merged are as follows:
PvP: Fey Forest and Mount Tyrannas
PvE: Celestial Hills, Ascension Valley, and Tempest Reach
These items must be claimed and used between 11 a.m. PDT on Wednesday, September 12 and maintenance on Monday, September 17 (11 PM PDT). If there are not enough character slots on the merged server to handle all your characters, you will be unable to log in to any character until you remove characters from that server's roster down to the new server’s character limit.
In addition to the free character slots being delivered to Item Claim, between now and 11 a.m. on Tuesday, September 25 the following account services are on sale in the TERA Store at 50 percent off the normal price.