We’ve seen a great response to TERA: Rising, our transition to making TERA free for everyone. In addition to that great news, we also reactivated all past subscribers for seven days, giving you a chance to come back and experience TERA again.
Unfortunately, we’ve had a few technical difficulties during this reactivation period. These made it difficult for some players to get into game. The good news is that those issues have now been addressed and everyone can once again access TERA.
We’d like to make it right, though. So for all our players—past, present, and future—we’re adding seven days of game time to your account to compensate for the time lost. You don’t have to do anything to activate this additional time—we’ll add it right to your account.
Our community is and has always been our top priority. Please enjoy the extra time, and thanks for being part of the life of a game we love.
—Patrick "Treeshark" Sun