Posts tagged “Status”

Balancing the Queue

Balancing the Queue

We already have a large and growing population of players (both old and new) on Feral Valley, and populations are leveling out across the remaining PvP servers. There are still queues on the more popular servers, but overall, queue sizes are now half of what they were previously. More importantly, you now have a choice. You can stay where you are and ride out the queue-storm, or switch to Feral Valley now, knowing that you can switch back to Valley of Titans once the queues die down so you can play TERA with your friends.

Read more

Update on Account Issues

by Scapes

Update on Account Issues

May 1 has arrived and TERA has officially launched! While we're excited about this, we are aware that some players are encountering issues that are preventing them from starting their adventure in TERA. These issues include a "500 Server Error", an "expired" subscription error, and other issues regarding accounts. These are our top priorities and we have teams investigating the cause of each.

Read more

Regarding Today's Extended Maintenance

by Drew

Regarding Today's Extended Maintenance

In preparation for TERA's launch tomorrow, we scheduled maintenance from midnight Sunday until 7:00 AM Pacific on Monday morning. This maintenance was needed so we could move from running the service as a beta to the official release for new retail users and all the avid TERA fans who pre-ordered. Unfortunately, we ran into unforeseen issues with rolling out subscription management and were forced to extend the maintenance window much, much longer than any of us wanted.

Read more

Queue and Population Added to Server Status Page

by Scapes

Queue and Population Added to Server Status Page

Want to know if your server is up, if there's a wait to enter, or if that other server you're considering is less populated? Check out our Server Status page! This page displays the queue and population of each server in real-time. A server labeled "Recommended" means there's low population meaning you'll rarely encounter a queue while "Full" means character creation has been suspended on that server.

Visit the Server Status page during the Open Beta Test for the latest information on availability.

Read more

Archives